Studio Policy | Lux Aeterna Ink Studio

Privacy Policy

Lux Aterna Ink Studio

Lux Aeterna Ink Studio values its users’ privacy. This Privacy Policy (“Policy”) will help you understand how we collect and use personal information from those who visit our website or make use of our online facilities and services, and what we will and will not do with the information we collect. Our Policy has been designed and created to ensure those affiliated with Lux Aeterna Ink Studio of our commitment and realization of our obligation not only to meet, but to exceed, most existing privacy standards.

We reserve the right to make changes to this Policy at any given time. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page. If at any point in time Lux Aeterna Ink Studio decides to make use of any personally identifiable information on file, in a manner vastly different from that which was stated when this information was initially collected, the user or users shall be promptly notified by email. Users at that time shall have the option as to whether to permit the use of their information in this separate manner.

This Policy applies to Lux Aeterna Ink Studio, and it governs any and all data collection and usage by us. Through the use of luxaeternainkstudio.com , you are therefore consenting to the data collection procedures expressed in this Policy.

Please note that this Policy does not govern the collection and use of information by companies that Lux Aeterna Ink Studio does not control, nor by individuals not employed or managed by us. If you visit a website that we mention or link to, be sure to review its privacy policy before providing the site with information. It is highly recommended and suggested that you review the privacy policies and statements of any website you choose to use or frequent to better understand the way in which websites garner, make use of and share the information collected.

Specifically, this Policy will inform you of the following:

What personally identifiable information is collected from you through our website;
Why we collect personally identifiable information and the legal basis for such collection;
How we use the collected information and with whom it may be shared;
What choices are available to you regarding the use of your data; and
The security procedures in place to protect the misuse of your information.

Information We Collect

It is always up to you whether to disclose personally identifiable information to us, although if you elect not to do so, we reserve the right not to register you as a user or provide you with any products or services.

In addition, Lux Aeterna Ink Studio may have the occasion to collect non-personal anonymous demographic information, such as age, gender, household income, political affiliation, race and religion, as well as the type of browser you are using, IP address, or type of operating system, which will assist us in providing and maintaining superior quality service.

Please rest assured that this site will only collect personal information that you knowingly and willingly provide to us by way of surveys, completed membership forms, and emails. It is the intent of this site to use personal information only for the purpose for which it was requested, and any additional uses specifically provided for on this Policy.

Why We Collect Information and For How Long

We are collecting your data for several reasons:

To better understand your needs and provide you with the services you have requested;
To fulfill our legitimate interest in improving our services and products;
To send you promotional emails containing information we think you may like when we have your consent to do so;
To contact you to fill out surveys or participate in other types of market research, when we have your consent to do so;
To customize our website according to your online behavior and personal preferences.

The data we collect from you will be stored for no longer than necessary. The length of time we retain said information will be determined based upon the following criteria: the length of time your personal information remains relevant; the length of time it is reasonable to keep records to demonstrate that we have fulfilled our duties and obligations; any limitation periods within which claims might be made; any retention periods prescribed by law or recommended by regulators, professional bodies or associations; the type of contract we have with you, the existence of your consent, and our legitimate interest in keeping such information as stated in this Policy.

Use of Information Collected

Lux Aeterna Ink Studio does not now, nor will it in the future, sell, rent or lease any of its customer lists and/or names to any third parties.

Lux Aeterna Ink Studio may collect and may make use of personal information to assist in the operation of our website and to ensure delivery of the services you need and request. At times, we may find it necessary to use personally identifiable information as a means to keep you informed of other possible products and/or services that may be available to you from LuxAeternaInkStudio.com

Lux Aeterna Ink Studio may also be in contact with you with regards to completing surveys and/or research questionnaires related to your opinion of current or potential future services that may be offered. Lux Aeterna Ink Studio uses various third-party social media features including but not limited to Facebook, Instagram, TikTok and other interactive programs. These may collect your IP address and require cookies to work properly. These services are governed by the privacy policies of the providers and are not within Lux Aeterna Ink Studio‘s control.

Disclosure of Information

Lux Aeterna Ink Studio may not use or disclose the information provided by you except under the following circumstances:

As necessary to provide services or products you have ordered;
In other ways described in this Policy or to which you have otherwise consented;
In the aggregate with other information in such a way so that your identity cannot reasonably be determined;
As required by law, or in response to a subpoena or search warrant;
To outside auditors who have agreed to keep the information confidential;
As necessary to enforce the Terms of Service;
As necessary to maintain, safeguard and preserve all the rights and property of Lux Aeterna Ink Studio

Non-Marketing Purposes

Lux Aeterna Ink Studio greatly respects your privacy. We do maintain and reserve the right to contact you if needed for nonmarketing purposes (such as bug alerts, security breaches, account issues, and/or changes in Lux Aeterna Ink Studio products and services). In certain circumstances, we may use our website, newspapers, or other public means to post a notice.

Children under the age of 18

Lux Aeterna Ink Studio‘s website is not directed to, and does not knowingly collect personal identifiable information from, children under the age of eighteen (18). If it is determined that such information has been inadvertently collected on anyone under the age of eighteen (18), we shall immediately take the necessary steps to ensure that such information is deleted from our system’s database, or in the alternative, that verifiable parental consent is obtained for the use and storage of such information. Anyone under the age of eighteen (18) must seek and obtain parent or guardian permission to use this website.

Unsubscribe or Opt-Out

All users and visitors to our website have the option to discontinue receiving communications from us by way of email or newsletters. To discontinue or unsubscribe from our website please send an email that you wish to unsubscribe to luxaeternainkstudio@gmail.com. If you wish to unsubscribe or opt-out from any third-party websites, you must go to that specific website to unsubscribe or opt-out. Lux Aeterna Ink Studio will continue to adhere to this Policy with respect to any personal information previously collected.

Links to Other Websites

Our website does contain links to affiliate and other websites. Lux Aeterna Ink Studio does not claim nor accept responsibility for any privacy policies, practices and/or procedures of other such websites. Therefore, we encourage all users and visitors to be aware when they leave our website and to read the privacy statements of every website that collects personally identifiable information. This Privacy Policy Agreement applies only and solely to the information collected by our website.

Notice to European Union Users

Lux Aeterna Ink Studio‘s operations are located primarily in the United States. If you provide information to us, the information will be transferred out of the European Union (EU) and sent to the United States. (The adequacy decision on the EU-US Privacy became operational on August 1, 2016. This framework protects the fundamental rights of anyone in the EU whose personal data is transferred to the United States for commercial purposes. It allows the free transfer of data to companies that are certified in the US under the Privacy Shield.) By providing personal information to us, you are consenting to its storage and use as described in this Policy.

Security

Lux Aeterna Ink Studio takes precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (e.g. credit card information), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the webpage.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers and servers in which we store personally identifiable information are kept in a secure environment. This is all done to prevent any loss, misuse, unauthorized access, disclosure or modification of the user’s personal information under our control.

The company also uses Secure Socket Layer (SSL) for authentication and private communications to build users’ trust and confidence in the internet and website use by providing simple and secure access and communication of credit card and personal information.

Acceptance of Terms

By using this website, you are hereby accepting the terms and conditions stipulated within the Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then you should refrain from further use of our sites. In addition, your continued use of our website following the posting of any updates or changes to our terms and conditions shall mean that you agree and acceptance of such changes.

How to Contact Us

If you have any questions or concerns regarding the Privacy Policy Agreement related to our website, please feel free to contact us at the following email or telephone number.

Email: Hilda@Luxaeternainkstudio.com

Phone: 469-358-9715

Studio Policies

RESCHEDULE POLICY:

In the event that you need to cancel or reschedule your sessions it is required to provide a 72-hour notification. Anything less than a 72-hour notification will result in forfeiture of your session.

RETAINER REFUND POLICY:

Retainers/Deposits are NON-REFUNDABLE but transferable up to ONE TIME with a 72-hour notification to reschedule. IF you do not reschedule within 72 hours, your retainer will be forfeited. In the event of a no-call, no-show, your retainer will also be forfeited.

LATE ARRIVALS POLICY:

If you are not on time for your appointment it will compromise the amount of time we have together. We cannot extend your appointment time if you are late as we are booked back-to-back. Late arrivals >20 minutes, we will have to end the session within the allotted scheduled time. Please let us know if you anticipate any delays so that we can make the necessary adjustments.

ACCEPTANCE OF TERMS
By accessing and using the https://www.LuxAeternaInkStudio.com website (“Site”), you (“you” or “User”) agree to abide by the following Terms of Use set forth by Lux Aeterna Ink Studio (“Company,” “we,” “us,” or “our”). These Terms constitute a legally binding agreement between you and the Company. If you do not agree to these Terms, you must discontinue use of the Site immediately.

Additional terms and conditions or documents posted on the Site are also considered part of this agreement. We reserve the right to amend these Terms at any time without prior notice. It is your responsibility to review the Terms regularly. Your continued use of the Site after any modifications indicates your acceptance of the revised Terms.

Accessing the Site from jurisdictions where such access is illegal is prohibited. Users are solely responsible for compliance with local laws.

The Site is not designed to comply with industry-specific regulations such as HIPAA or GLBA. If your activities are subject to such laws, refrain from using this Site.

Users must be at least 18 years old. Individuals under 18 are not permitted to use the Site.

INTELLECTUAL PROPERTY
Unless stated otherwise, all content, including but not limited to text, images, and trademarks on the Site, are the property of Lux Aeterna Ink Studio and are protected by copyright and trademark laws. No part of the Site may be used for commercial purposes without prior written consent.

Users are granted a limited license to access and use the Site for personal, non-commercial purposes. All other rights are reserved by the Company.

USER REPRESENTATIONS
By using the Site, you represent and warrant that you have the legal capacity to agree to these Terms, are of legal age, and will not engage in unauthorized or illegal activities on the Site. Providing false information may result in suspension or termination of your account.

PROHIBITED ACTIVITIES
Users agree not to misuse the Site, including but not limited to:

Extracting data without permission.
Attempting to deceive or defraud the Company or other users.
Disabling security features.
Using the Site for illegal purposes.
Harassing or abusing others.
Engaging in unauthorized framing or linking.
Uploading viruses or malicious software.
Interfering with the Site’s functionality.
Impersonating others.
Violating intellectual property rights.
Failure to comply with these prohibitions may result in account termination and legal action.

USER CONTRIBUTIONS
Users may have the opportunity to submit content (“Contributions”) to the Site. By doing so, users grant the Company permission to use and share Contributions. Users are responsible for ensuring their Contributions comply with these Terms and applicable laws.

CONTRIBUTION LICENSE
Users agree to allow the Company to access and use provided information in accordance with the Privacy Policy. Any feedback or suggestions submitted become the property of the Company.

SUBMISSIONS
Submissions provided to the Company become its property. The Company may use Submissions for any lawful purpose without compensation to the user.

THIRD-PARTY CONTENT
The Site may contain links to Third-Party Websites or content. The Company is not responsible for the accuracy or content of such third-party material.

SITE MANAGEMENT
The Company reserves the right to monitor, restrict, or remove user Contributions or content that violates these Terms.

TERM AND TERMINATION
These Terms remain in effect while you use the Site. The Company reserves the right to deny access to any user for any reason and may terminate accounts or remove content without notice.

CHANGES AND INTERRUPTIONS
We hold the right to alter, modify, or delete the content of the Site at our discretion without prior notice.

However, we are not obligated to update any information on our Site. We also reserve the right to change or discontinue the entire Site or part of it without notice. We shall not be liable to you or any third party for any changes, price adjustments, suspensions, or terminations of the Site.

We cannot guarantee that the Site will be available at all times. Technical issues or maintenance activities related to the Site may cause interruptions, delays, or errors. We reserve the right to modify, suspend, discontinue, or otherwise change the Site without notifying you. You agree that we are not liable for any losses, damages, or inconveniences resulting from your inability to access or use the Site during any period of downtime or discontinuance.

These Terms of Use do not oblige us to maintain or support the Site or provide any updates or corrections regarding it.

APPLICABLE LAW
These Terms of Use and your use of the Site are governed by and interpreted in accordance with the laws of the State of Texas, without regard to its conflict of law provisions.

DISPUTE RESOLUTION
Informal Negotiations:

To resolve any disputes related to these Terms of Use, both parties agree to attempt informal negotiations for at least thirty (30) days before initiating arbitration, except for excluded disputes as outlined below.

Binding Arbitration:

If informal negotiations fail to resolve a dispute, it will be exclusively settled through binding arbitration. The arbitration will be conducted in accordance with the Commercial Arbitration Rules of the American Arbitration Association (“AAA”) and may occur in person, by phone, or online. The arbitrator’s decision will be final and may be challenged only under specific circumstances.

Certain disputes, including those related to intellectual property rights or claims for injunctive relief, are exempt from the arbitration requirement.

CORRECTIONS
We may correct errors, inaccuracies, or omissions on the Site without prior notice. This includes updates or changes to descriptions, pricing, or availability of information.

DISCLAIMER
The Site is provided on an as-is basis. We disclaim all warranties, express or implied, regarding the accuracy or completeness of the Site’s content. We are not liable for any errors, interruptions, or damages resulting from your use of the Site.

LIMITATION OF LIABILITY
We and our affiliates are not liable for any direct, indirect, or consequential damages arising from your use of the Site. Our liability is limited to the amount you paid to us within the preceding three (3) months, or $10,000 USD, whichever is less.

INDEMNIFICATION
You agree to indemnify us against any claims or damages arising from your use of the Site, including breaches of these Terms of Use or infringement of third-party rights.

USER DATA
While we maintain data related to your use of the Site, you are responsible for your data’s integrity. We are not liable for any loss or corruption of your data.

ELECTRONIC COMMUNICATIONS
You consent to receive electronic communications from us and agree that electronic signatures and records satisfy legal requirements.

CALIFORNIA USERS
California users can seek assistance from the California Department of Consumer Affairs if they are unsatisfied with our services.

MISCELLANEOUS
These Terms of Use constitute the entire agreement between you and us. We may assign our rights and obligations under these Terms. If any provision is found to be unlawful or unenforceable, it will not affect the validity of the remaining provisions.

CONTACT US
To resolve a complaint regarding the Site or to receive further information regarding use of the Site, please contact us at:

Lux Aeterna Ink Studio

1400 N. Coit Rd. Suite 601, McKinney, TX 75071

469-358-9715

Hilda@luxaeternainkstudio.com